Steel Shire Design, LLC ("Steel Shire," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the "Site"), contact us, or use any related services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Site.

1. Who We Are

Steel Shire Design, LLC is a software design and solutions company headquartered in Indiana. We develop geospatial and project management tools for the linear infrastructure industry. Our registered business address and contact information are provided in Section 14 of this policy.

2. Scope of This Policy

This Privacy Policy applies to:

• The Steel Shire Design website and all pages hosted on our domain
• Contact forms, demo request forms, and any other forms on the Site
• Email newsletter subscriptions, if you choose to sign up
• Cookie and analytics technologies used on the Site

This policy does not apply to information collected through our software products (e.g., Arpium, Skyray, Havoc, Cobra, Blackbird, Arsenal, Steel Nexus), which are governed by separate client agreements and data processing terms.

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Fill out a contact form (name, email address, company name, message)
• Submit a demo request form (name, email address, company name, phone number, project details)
• Subscribe to our email newsletter (email address)

We do not collect payment information through the Site. Any financial transactions are handled through separate, secure systems.

3.2 Information Collected Automatically

When you visit the Site, certain technical information is collected automatically through cookies and analytics tools, including:

• IP address (anonymized where applicable)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (how you arrived at the Site)
• Date and time of your visit

This information is collected in aggregate and is used solely for understanding how our Site is used so we can improve it. We do not use this data for advertising, retargeting, or cross-site tracking.

3.3 Cookies and Tracking Technologies

Our Site uses CookieYes, a consent management platform, to manage cookie preferences. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Site to function. These cannot be disabled.
• Analytics Cookies: Used to understand how visitors interact with the Site (e.g., pages visited, session duration). These are only placed with your consent.
• Functional Cookies: Used to remember preferences you have set. These are only placed with your consent.

We do not use advertising cookies, marketing cookies, or any third-party retargeting pixels. We do not sell or share data collected through cookies for advertising purposes.

You may manage or withdraw your cookie consent at any time using the cookie preference tool available on the Site. You can also control cookies through your browser settings; however, disabling certain cookies may affect Site functionality.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions
• To schedule and conduct product demonstrations
• To send you our email newsletter, if you have opted in
• To analyze and improve the performance and usability of our Site
• To comply with applicable legal obligations
• To protect the security and integrity of our Site and services

We do not use your personal information for automated decision-making or profiling.

5. Legal Basis for Processing (Where Applicable)

For visitors located in jurisdictions with applicable privacy laws (including the EU/EEA, UK, and California), our legal bases for processing personal information include:

• Consent: For analytics cookies and email newsletter subscriptions
• Legitimate Interests: For responding to direct inquiries and improving the Site, where our interests are not overridden by your rights
• Legal Obligation: Where processing is required to comply with applicable law

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

6.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating the Site and delivering services, including:

• Website hosting and infrastructure providers
• Analytics providers (e.g., for aggregated, anonymized Site usage data)
• Email delivery platforms (for newsletter distribution)
• Cookie consent management (CookieYes)

All service providers are contractually required to handle your information in accordance with this Privacy Policy and applicable law, and are prohibited from using it for any other purpose.

6.2 Legal Requirements

We may disclose your information if required to do so by law, regulation, court order, or governmental authority, or if we believe disclosure is necessary to protect our legal rights, prevent fraud, or protect the safety of any person.

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of Steel Shire Design, LLC or substantially all of its assets, your information may be transferred as part of that transaction. We will provide notice of any such transfer and the choices available to you.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law:

• Contact form and demo request data: Retained for up to 3 years from the date of submission, or until you request deletion
• Email newsletter subscriptions: Retained until you unsubscribe or request deletion
• Analytics data: Retained in aggregate, anonymized form in accordance with our analytics provider's terms

When personal information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

8.1 All Users

Regardless of where you are located, you have the right to:

• Opt out of our email newsletter at any time using the unsubscribe link in any email we send
• Manage your cookie preferences at any time using the cookie preference tool on the Site
• Contact us to request access to, correction of, or deletion of personal information we hold about you

8.2 California Residents - Your Rights Under the CCPA/CPRA

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for collection, and the categories of third parties with whom it has been shared.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising. No opt-out is needed, but you may contact us to confirm.
• Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined under the CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a verifiable consumer request, contact us at the address in Section 14. We will respond within 45 days. You may designate an authorized agent to make a request on your behalf; we may require written verification of the authorization.

California law also requires us to disclose whether we have responded to "Do Not Track" browser signals. Our Site does not currently respond to Do Not Track signals. We do not engage in cross-site tracking for advertising purposes.

8.3 Nevada Residents

Nevada residents may opt out of the sale of personal information. We do not sell personal information and have no current plans to do so. You may submit a verified request to opt out by contacting us at the address in Section 14.

8.4 Colorado, Connecticut, Virginia, Texas, and Other State Privacy Laws

Residents of states with enacted consumer privacy laws (including Colorado, Connecticut, Virginia, Texas, and others) may have rights similar to those described above, including rights to access, correct, delete, and opt out of certain processing. To exercise these rights, contact us at the address in Section 14.

8.5 EU/EEA and UK Residents

If you are located in the European Union, European Economic Area, or United Kingdom, you may have rights under the General Data Protection Regulation (GDPR) or UK GDPR, including rights to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. To exercise these rights, please contact us. You also have the right to lodge a complaint with your local supervisory authority.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly. If you believe we may have inadvertently collected such information, please contact us immediately.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Cookie Consent Management (CookieYes)

We use CookieYes to manage consent for non-essential cookies. CookieYes displays a consent banner on your first visit and allows you to accept, reject, or customize which categories of cookies are placed on your device. Your preference is stored so it persists across visits.

You may change your preferences at any time by clicking the cookie settings link in the footer of the Site. For more information about how CookieYes handles data, please refer to the CookieYes privacy policy at www.cookieyes.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or by a prominent notice on the Site. Your continued use of the Site after the updated policy is posted constitutes acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Steel Shire Design, LLC

Indiana

Email: legal@steelshiredesign.com

We will respond to your inquiry as promptly as possible and in accordance with applicable law.

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